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Discover how AI-based call centers support lead generation for small business owners. Learn about features, benefits, and real examples.

Conversational AI is a form of machine learning software that imitates human conversation to naturally answer and solve customer inquiries.

Are you spending too much time fielding random phone calls and not enough time on cases for your clients? As a lawyer, your professional expertise is in the legal field, not administrative work. It can feel like a challenge to focus on your legal caseload when all the little details need your attention. The solution? Absolve yourself of the responsibility by investing in a law firm answering service.

You didn’t go to law school to answer phones all day. While you will find yourself in many situations where you need to talk to clients on the phone, many calls come into your firm that may not require your direct attention. A receptionist or administrative assistant could be a good buffer to protect your time and make sure your clients are still effectively served.

Today, more than 13.3% of the U.S. population is comprised of native Spanish speakers - about 42 million people. An additional 15 million people speak Spanish as a second language. If your business is in a market with a lot of Spanish speakers and you don’t have a single bilingual resource available, you’re missing out on a huge share of that market.

AI answering service is an artificial intelligent system humans can talk to on the phone. Our AI Voice Assistant can handle your business calls.

Interactive voice response (IVR) is a call answering system that allows businesses to route callers, provide information, or answer caller questions without a live agent.

In any business, overhead is a big concern. The more you spend on the operational costs of your law firm, the less you’ll be able to add to your bottom line. Whether you’re a new practice owner or just trying to find a better way to do things, outsourcing should be on your list. Of course, before you can cut costs and improve your operations, you have to know what you’re spending in the first place.

After several years of working for others, many lawyers seek to start out on their own and build a practice they can be proud to share with their clients. There are many reasons for this, from the desire to get away from demanding bosses or a certain type of work to the ability to have a flexible schedule, financial freedom, and more. Whatever your reason for venturing out into your own private firm, it’s a big undertaking.